
We want you to love what your order.
If something isn’t right, we’re here to help.
Return Window
You may return most items within 30 days of delivery for a refund or store credit.
Items must be unused, in original condition, and in their original packaging.
Exceptions
Some products are final sale and cannot be returned. These items will be clearly marked as “Final Sale” on the product page.
Collective Brand Products
We partner with carefully selected brands through Shopify Collective. Because each partner brand has its own return practices, the following applies:
Returns for Collective products will be processed through us, but acceptance is subject to the partner brand’s return policy.
If a product is not eligible for return under the brand’s policy, it will be marked as Final Sale at the time of purchase.
If a Collective brand accepts returns but requires return shipping costs, those costs may be deducted from your refund.
Refunds
Once we receive and verify your return, refunds will be issued to your original payment method (minus any applicable shipping or restocking fees).
Please allow 5–10 business days for the refund to appear on your original payment method.
How to Start a Return
- Email us at shopify@bluedotliving.com with your order number and the item(s) you’d like to return.
- We’ll confirm eligibility and provide return instructions.
- Ship the item(s) back within 7 days of receiving approval.
Our pledge is simple: buy less, but buy better. By choosing well-made, planet-friendly products, you can reduce waste, support makers who prioritize people and the planet, and bring beauty and purpose into your life.
Welcome to a better way to shop—where every purchase makes a difference.